Drive Excellence as a Service Manager

Own the workshop and set the standard for exceptional service! As a Service Manager, you’ll oversee the entire service department, ensuring that operations run smoothly, customers receive top-notch service, and workshop teams deliver excellence. This role is ideal for someone with a strong technical background, outstanding leadership skills, and a commitment to optimizing efficiency and performance. Your expertise will help PNG Motors maintain its reputation for reliability, professionalism, and unparalleled customer satisfaction.

Key Responsibilities:

• Manage and supervise service technicians and advisors, ensuring productivity and efficiency.
• Maintain high-quality control standards and implement best practices for service excellence.
• Handle customer inquiries, complaints, and ensure high levels of satisfaction.
• Oversee warranty claims, maintenance schedules, and workshop logistics.
• Drive revenue growth through strategic planning and operational improvements.

Key Criteria:

• Experience in automotive service management or workshop supervision.
• Strong technical knowledge and problem-solving skills.
• Ability to manage teams, workflows, and customer expectations effectively.
• Commitment to quality control and customer satisfaction.

What We’re Looking For:

At PNG Motors, we’re looking for individuals who are passionate about the automotive industry and eager to drive change. Our ideal candidates are customer-obsessed, with exceptional communication and relationship-building skills, and a strong desire to exceed sales and performance targets. We value collaborative team players who thrive in a dynamic, fast-paced environment and are adaptable problem-solvers who turn challenges into opportunities. If you have relevant expertise and a proven track record of success, we want you to be part of our team, making an impact and helping us shape the future of the automotive industry.Experienced professionals, with relevant expertise and a track record of success.

Why Join PNG Motors?

At PNG Motors, we have a legacy of excellence, built over five decades of automotive leadership and customer trust. Our unstoppable growth is driven by a commitment to innovation and embracing the future. We offer career acceleration through internal promotions, training, and limitless opportunities for advancement. Join a dynamic culture where you’ll work with a passionate, high-performance team that supports and inspires each other. We provide competitive pay and a comprehensive benefits package designed for your success, all while fostering a diverse and inclusive workplace that celebrates different perspectives and empowers individuals.

How to Apply

Upload your CV and cover letter by February 28, 2025.

This is more than a job – it’s your opportunity to be part of something bigger. Join PNG Motors and take your career to the next level. Apply today and drive your future forward!

To Apply

To apply for this job simply click on the blue "Apply" button below. If you prefer to use email instead, please send your CV and other relevant documentation to gmsecretary@pngmotors.com.pg. Please include the Job ID "#22581" in the email's subject to ensure your application is processed.