Position: ICT Printer Technician

Location: Port Moresby Branch

Job Type: Full-Time Role / Immediate Start

Overview: We are seeking an ICT Printer Technician who is specialized in the maintenance, repair, and management of printers and printing systems. This role combines technical expertise in IT with hands-on knowledge of printers, ensuring that all printing equipment operates efficiently and meets the needs of our customers.

Key Responsibilities:

• Printer Installation and Setup
• Troubleshooting and Repair
• Maintenance and Preventive Care
• Network and Connectivity Management
• Managing Print Servers and Software
• Printer Inventory Management
• User Support and Training
• Security and Compliance
• Upgrades and Replacements
• Reporting and Documentation

Qualifications:

• Must have a Diploma or Degree Educational Credentials or a related technical field.
• Must have certifications and practical experience.
• Must possess soft skills like problem solving and customer service
• Ability to work independently and as part of a team.
• Strong communication and interpersonal skills.

Preferred Skills:

• Technical Knowledge – Understanding of printing technologies (laser, inkjet, thermal, etc), network protocols, and operating systems.
• Problem-Solving Skills - Ability to diagnose and resolve technical problems related to hardware and software.
• Hands-On Repair Skills – Proficiency in fixing printer hardware, including replacing parts and addressing common mechanical issues.
• Communication Skills – Ability to provide clear instructions to end users, create clear and comprehensive fault reports for manufacturer’s support teams and discuss work with other IT staff.
• Organizational Skills – Managing printer inventory, supplies, and maintenance schedules.

How to Apply: Interested candidates are invited to submit their resume and cover letter outlining how their qualifications and experience meet the responsibilities and qualifications requirements to TE (PNG) Human Resources email address: hr@tepng.com before close of business on Monday, 27^th January 2025. Please include "ICT Printer Technician” in the subject line of your email.

Company Overview:

TE (PNG) Limited is a unique and diverse company with almost 70 years of experience in six key areas – communications, hospitality, information technology, broadcast and professional audio, electrical- including solar and electrical hardware, and security systems – all under one roof.

Established in 1955 in Port Moresby, Papua New Guinea, TE (PNG) is proud to be a PNG company operating at international standards. We stand by our quality product partners, our local workmanship and highly responsive in-country support.

With branches in Port Moresby and Lae, TE (PNG) employs a team of more than 100 qualified and trained staff who specialise in a range of support services. These innovative individuals are carefully selected for their special skills and unique experience and the way they respond to today’s challenging customer needs.

Exceeding customer satisfaction motivates TE (PNG)’s team of staff. We are focused on long-term quality vendor partnerships with world renowned brands coupled with world-class installation standards and highly responsive support.

TE (PNG) has long term supplier relationships, some more than 50 years. We strive to ensure that every product we supply meets the needs of our customers and has been tried and tested in the environment in which they operate.

TE (PNG) provides full delivery and installation of the equipment ensuring that the commissioning, testing and training meets our customers’ desired outcomes.

TE (PNG) can provide a reliable service for maintenance and support during and after warranty periods. We carry our own spare parts for many items and have in-house (no need to wait for someone to fly into PNG) technicians available when things go wrong.

Join our team and be part of a dynamic and forward-thinking organization.

Equal Opportunity Employer:

TEPNG is an equal opportunity employer and keen to see applications from a diverse range of applicants. TEPNG is a company committed to equal opportunity employment and non-discrimination based on characteristics such as race, colour, religion, gender, sexual orientation and disability.