Cassowary Hotel under Steamships Limited is seeking a highly motivated and customer-focused Food & Beverage Attendant to join our dynamic team.

This vital role is suited for an energetic and detail-oriented professional who excels in providing exceptional customer service while ensuring a welcoming and efficient dining experience for all guests.

The successful candidate will play a key role in supporting daily food and beverage operations, maintaining high standards of service, and contributing to a positive and enjoyable guest experience.

Key Responsibilities:

• Greet and serve guests in a friendly and professional manner, ensuring excellent customer service at all times.
• Take accurate food and beverage orders and ensure timely service delivery.
• Set up, clear, and maintain dining and service areas according to company standards.
• Handle customer inquiries and complaints with professionalism and escalate issues when necessary.
• Maintain knowledge of menu offerings, including daily specials, to confidently make recommendations to guests.
• Ensure compliance with health, hygiene, and safety regulations, including proper food handling and sanitation practices.
• Assist in stock control and inventory management, including restocking supplies as needed.
• Collaborate with kitchen and bar staff to ensure smooth and efficient service.
• Process customer payments accurately and manage cash and electronic transactions as required.
• Support team members to create a positive and collaborative work environment.

Qualifications and Skills:

Education:

Minimum Grade 10 Certificate. Certificate in Hospitality or Food & Beverage Services is an advantage.

Experience:

6 months or more work experience in a similar role within a hospitality or customer service environment.

Soft Skills:

Excellent customer service and communication skills, ability to work efficiently and stay organized under pressure, attention to detail, friendly and professional attitude, ability to work well in a team and maintain high standards of personal presentation.

Why Join Us?

• Opportunity to contribute to creating memorable guest experiences and supporting daily operations.
• Collaborative work environment that values teamwork, skill development, and professional growth.
• Comprehensive benefits and wellness programs to support your well-being and work-life balance.

How to Apply:

If you are a motivated and service-driven Food & Beverage Attendant passionate about creating positive guest experiences and making a difference, we encourage you to apply!

All applications must include an expression of interest letter and an updated CV.

Applications can be sent via email to [email protected] with the subject heading APPLICATION – FOOD & BEVERAGE ATTENDANT.

Steamships Limited is an equal-opportunity employer.

We celebrate diversity and are committed to creating an inclusive environment for all employees.