Location: Lae, Morobe

The QED Group LLC dba Q2 Impact (Q2I) is a global boutique consulting firm with more than 25 years of experience providing data-driven and insightful solutions for government clients in close to 100 countries. We are passionate about transforming lives through knowledge-based solutions; leveraging deep expertise in monitoring, evaluation, and learning, we help our clients collect, analyze, visualize, and ultimately use data in more effective ways to sustainably address complex global challenges. Using innovative and evidence-based learning and organizational development approaches, we help our clients use the insights we’ve provided. Our work maximizes results using cutting-edge technologies and innovation, organizational development, and evidence-based decision-making.

Q2I is pleased to implement the five-year (2024-2029) United States Agency for International Development (USAID)-funded Papua New Guinea (PNG) Peace Project. Q2I is dedicated to creating a dynamic peacebuilding paradigm, deeply rooted in the complex terrains of Hela and Morobe provinces. Our methodology is anchored in a data-centric CLA approach leveraging real-time data and active stakeholder engagement to tailor adaptability and learning in conflict-sensitive environments. Q2I understands that a cross-sectoral approach to peacebuilding and leveraging local partnerships are key to addressing drivers of fragility including applying lessons learned from locally-led community peacebuilding initiatives driven by women and youth.

Q2I is seeking a dedicated and experienced Communications and External Relations Manager who will be responsible for designing, coordinating, and disseminating communications and outreach strategies for the PNG Peace Project. They will work closely with the Chief of Party (COP), Technical Leads, partners, USAID stakeholders, and Q2I home office to ensure timely, relevant, and accurate communications are distributed to pertinent stakeholders.

Papua New Guineans are strongly encouraged to apply.

PRIMARY RESPONSIBILITIES

• Develop and implement comprehensive communications and external relations strategies and campaigns to enhance the organization’s public image and support project objectives.
• Identify and capitalize on opportunities to promote the project’s success through various media channels.
• Provide strategic advice and thought leadership on communications and outreach including specific events, strategies, and projects.
• Build and maintain strong relationships with USAID and PNG media contacts; prepare and consult with USAID to distribute press releases, success stories, social media, and other communications related materials.
• In consultation with the COP and Project Director, coordinate and manage media inquiries and interview requests.
• Oversee the creation of high-quality content for press releases, articles, blog posts, talking points, and social media.
• Ensure all content aligns with the Q2I’s communication policies and procedures, and USAID’s branding and marking guidelines.
• Support technical team and project staff to plan and implement external activities and events, including project launch and USAID site tours.
• Develop and implement crisis communication plans.
• Consult with the COP and Security Manager to act as a point of contact during crises and ensure timely and accurate communication to stakeholders.
• Monitor media coverage, update COP and Security Manager on relevant news stories, and measure the effectiveness of communications campaigns.

MINIMUM EDUCATION, EXPERIENCE, SKILLS & QUALIFICATIONS

• Bachelor’s degree in public relations, communications, marketing, international development, business administration, or related field is required.
• Minimum of seven years' experience serving in a similar communications role, preferably supporting USAID project implementation.
• Proven experience in public relations, communications, or a similar role.
• Strong understanding of media relations, social media, and content creation.
• Excellent written and verbal communication skills.
• Strong organizational and project management skills.
• Exceptional writing, editing, design, and copy-editing skills, and knowledge of 508 compliance required.
• Ability to work under pressure and manage multiple projects simultaneously.
• Crisis management skills are preferred.
• Proficiency in communications tools and software.
• Fluency in verbal and written English as well as Tok Pisin required.

REPORTING REQUIREMENTS

This position reports to the COP.

BENEFITS OF JOINING Q2 IMPACT

• A dynamic group of professionals with diverse backgrounds and expertise, committed to delivering high-quality results and making a meaningful impact in communities around the world.
• An opportunity to lead and shape a growing firm that has a solid reputation in the industry and is poised for further expansion.
• A chance to work across development, diplomacy, and defense sectors, with a broad portfolio of projects and clients.
• A supportive and inclusive culture that values innovation, excellence, and collaboration.
• Competitive salary and benefits package, including health, dental, and vision insurance, and paid time off.

Join our team at Q2I, where your talents, expertise, and passion can make a difference. Apply today and become part of a dynamic and growing organization.

WORKING CONDITIONS & REQUIRED EQUIPMENT

The incumbent in this position will work in a professional office environment and will utilize the following equipment when working

• Computer (laptop or desktop)
• Printer/Photocopier/Scanner/Fax
• Telephone
• Other (Specify if any)

The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act. The QED Group, LLC is an Equal Opportunity Employer. Women, Minorities, Veterans, and individuals with disabilities are strongly encouraged to apply. AA/V/D. Reasonable accommodation requests will be considered on a case-by-case basis.

This position description is an overview of the major functions and requirements of this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of the position; the Employee’s Manager may assign other duties as related or as otherwise deemed appropriate and necessary within the general scope, without the need for additional compensation.