Operations Manager
Able Home & Office
#23032
Able Home & Office is open for hiring! We are currently looking for young and energetic professionals to join our team.
Operations Manager
JOB DESCRIPTION:
The Operations Manager is responsible for supporting the Branch Manager in ensuring smooth and efficient branch operations. This includes overseeing accounts, managing administrative tasks, ensuring a high-quality showroom experience, and maintaining accurate stock levels. The role demands strong organizational skills, a customer-oriented approach, and the ability to supervise branch staff.
Key Responsibilities:
1. Accounts Management
- Oversee daily financial operations, including processing invoices, receipts, and payments.
- Assist in budget management and cost control to maximize branch profitability.
- Review and reconcile financial records to ensure accuracy and compliance with company policies.
2. Administration
- Ensure all administrative tasks are completed promptly and effectively, including documentation, reporting, and compliance checks.
- Support HR tasks within the branch, including scheduling, leave management, and payroll assistance.
- Address and resolve any administrative issues that arise, coordinating with other departments as necessary.
3. Showroom Management
- Supervise showroom staff to maintain a high standard of customer service and sales support.
- Manage the layout and appearance of the showroom, ensuring products are displayed attractively and are well-stocked.
- Oversee customer interactions, addressing any inquiries or issues and ensuring a positive shopping experience.
4. Stock Management
- Monitor stock levels and manage inventory to meet branch demand without excess.
- Ensure accurate record-keeping of stock movements, including shipments, sales, and returns.
- Coordinate with suppliers and warehouse staff to ensure timely deliveries and stock replenishment.
Required Skills & Qualifications:
- Bachelor’s degree in Business Administration, Accounting, or a related field preferred.
- Proven experience in branch operations, retail management, or a similar role.
- Strong leadership and team management abilities.
- Excellent organizational, communication, and interpersonal skills.
- Proficiency in inventory and
- Financial Management Software.
Personal Attributes:
- Detail-oriented and results-driven with the ability to multitask effectively.
- Customer-focused, with a strong commitment to service excellence.
- Ability to work independently and solve problems efficiently.
- Driving Skills
All interested applicants may email their letter of application, CV and credentials to:
Only short-listed applicants will be contacted. Previous applicants need not apply.
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